Before You Arrive
Sessions typically last 60–90 minutes. Please check your booked service for its duration.
Arrive Early
Please arrive 15–20 minutes before your appointment to check in and get settled.
Complete your intake forms and waivers before arriving. Each guest must complete their own.
*Booking for someone else? Please contact us their full name, phone number, and email so we can send their forms directly to them.
Complete Your Forms
Plan Your Visit
Allow extra time for traffic and parking so you can arrive feeling relaxed.
Important to Know
Arrival & Late Policy
Late arrivals may shorten the service; arrivals 20+ minutes late may result in cancellation and applicable charges.
Hair Preparation
-Remove wigs, braids, dreadlocks, or fixed hairstyles before your appointment so we can access your scalp.
-Products are gentle and color-safe but may not maintain Brazilian Blowouts, keratin treatments, or similar smoothing services; contact the team beforehand.
Long or Thick Hair
Please let us know when booking if you have long or thick hair. An additional $20–$50 may apply if extra time is needed for thorough cleansing, as determined by your specialist.
Drying & Styling
Basic scalp/root drying is included. Finished styling isn’t included; a self-service station is available.
Contact Us Before Your Visit:
Please let us know about allergies, sensitivities, relevant medical conditions, or recent cosmetic procedures.
Your Visit,
Explained
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Your scalp treatment includes a microscopic scalp analysis, customized deep cleansing, and relaxing scalp care. Your appointment time is primarily dedicated to caring for your scalp.
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A basic dry focused on the scalp and roots is included. Blowouts and finished hairstyling are not included.
Our self-service styling station offers hair dryers, straighteners, curlers, brushes, combs, curl mousse, hair oil, and finishing sprays for touch-ups. If you’re concerned about frizz, feel free to bring a hat.
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Please let us know about recent fillers, Botox, chemical peels, or laser treatments before booking so we can confirm appropriate timing.
Face Yoga is not recommended over open wounds, active or inflamed breakouts, or significant skin irritation. Complete your intake form carefully and share any sensitivities or concerns with your specialist.
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Some of our treatments contain essential oils, botanical oils, and natural ingredients, such as lavender, peppermint, chamomile, tea tree, coconut oil, almond oil, and Dead Sea mud.
Before your treatment, please let us know about any allergies, skin sensitivities, scalp concerns, or relevant medical conditions.
Our team will do our best to customize your treatment based on your individual needs and comfort. Please let your therapist know immediately if you experience any discomfort during your service.
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You’ll receive automatic appointment reminders from our booking system, which may include links to required intake forms and waivers. Please complete them before arriving. Each guest must complete their own forms.
Booking for someone else? Email or text us their full name, phone number, and email so we can send their forms directly to them.
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Wear comfortable clothing; a treatment gown will be provided. We recommend leaving jewelry at home.
Lockers are available for your belongings and any jewelry you remove. Please return your locker key before leaving. SKA Scalp is not responsible for lost or misplaced items.
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Companions are welcome to wait in our waiting area, but seating is limited. Please help us maintain a quiet environment.
For longer appointments, we recommend exploring a nearby café or shop while you enjoy your treatment. -
We welcome guests ages 8–16 with a parent or legal guardian present in the treatment room throughout the entire service.
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Our treatment rooms are shoes-off spaces, and sanitized spa slippers are provided.
To help everyone enjoy a peaceful visit, please keep conversations and phone volume low.